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Phantom Hosting Terms of Service


This document outlines the terms and conditions of using the services provided by Phantom Hosting, a company registered in the United States. By signing up for an account, purchasing a service, or using any of our products, you agree to be bound by these terms and conditions. If you do not agree with these terms and conditions, you must not use our services.


1. Services


Phantom Hosting offers various types of hosting services, including but not limited to virtual private servers (VPS), dedicated servers, game servers, and domain registration. Each service has its own specifications, features, limitations, and pricing, which are described on our website and in your order confirmation. You are responsible for choosing the service that best suits your needs and requirements.


2. Account


To use our services, you must create an account with us and provide accurate and complete information about yourself and your payment method. You must keep your account information updated and secure at all times. You are solely responsible for any activity that occurs under your account and for any fees or charges incurred by your account. You must notify us immediately if you suspect any unauthorized access or use of your account.


3. Payment


You agree to pay for the services you order in advance and in accordance with the billing cycle you choose. You authorize us to charge your payment method automatically for the amount due at the beginning of each billing cycle. You can cancel your service at any time through your account dashboard or by contacting our support team. However, no refunds will be issued for any unused portion of the service unless otherwise stated in our refund policy.


4. Usage


You agree to use our services in a lawful, ethical, and responsible manner. You must not use our services for any illegal, harmful, abusive, fraudulent, or infringing activities or purposes. You must not interfere with or disrupt the normal operation of our services or network. You must not violate any applicable laws, regulations, or third-party rights in connection with your use of our services.


5. Content


You are solely responsible for any content that you upload, store, transmit, or display on or through our services. You must ensure that your content does not violate any applicable laws, regulations, or third-party rights. You must also ensure that your content does not contain any viruses, malware, or other harmful code or material. We do not monitor, review, endorse, or guarantee the quality, accuracy, reliability, or suitability of any content on our services. We reserve the right to remove or disable access to any content that we deem to be in violation of these terms and conditions or our acceptable use policy.


6. Support


We provide technical support for our services through various channels, such as email, ticket system, live chat, and phone. Our support team is available 24/7 to assist you with any issues or questions related to our services. However, we do not provide support for any third-party software, applications, scripts, or plugins that you install or use on our services. You are responsible for maintaining and updating your own software and applications.


7. Backup


We perform regular backups of our servers and systems for our own internal purposes. However, we do not guarantee the availability or integrity of these backups. You are responsible for creating and storing your own backups of your data and content on our services. We are not liable for any loss or damage of your data or content due to any reason.


8. Suspension and Termination


We reserve the right to suspend or terminate your service at any time without prior notice or liability if we determine that you have violated these terms and conditions or our acceptable use policy. We also reserve the right to suspend or terminate your service at any time for any other reason at our sole discretion. In case of suspension or termination of your service, you will not be entitled to any refund or compensation.


9. Disclaimer


We provide our services on an "as is" and "as available" basis without any warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, secure, or meet your expectations or requirements. We do not warrant that our services will be compatible with any hardware, software, applications, systems, or devices that you use. We do not warrant that our services will be free from viruses, malware, or other harmful code or material.


10. Limitation of Liability


To the maximum extent permitted by law, we are not liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising out of or in connection with your use or inability to use our services, including but not limited to loss of data, content, revenue, profit, business, or goodwill, even if we have been advised of the possibility of such damages. Our total liability to you for any claim or cause of action related to our services will not exceed the amount you have paid us for the service in the last 12 months.


11. Indemnification


You agree to indemnify, defend, and hold harmless Phantom Hosting, its affiliates, directors, officers, employees, agents, and partners from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees arising out of or in connection with your use of our services or your violation of these terms and conditions or our acceptable use policy.


12. Changes


We reserve the right to change these terms and conditions at any time without prior notice or consent. The updated version of these terms and conditions will be posted on our website and will be effective immediately upon posting. Your continued use of our services after the changes will constitute your acceptance of the revised terms and conditions.


13. Governing Law


These terms and conditions are governed by and construed in accordance with the laws of the United State, without regard to its conflict of laws principles. Any dispute arising out of or in connection with these terms and conditions or our services will be subject to the exclusive jurisdiction of the courts located in Delaware.


14. Contact


If you have any questions or concerns about these terms and conditions or our services, please contact us at support@phantom-productions.net or open a ticket on our hosting website.